Zacrac Learning

a) Personal information:Certain features of our websites are accessible by visitors. However, certain features and services may require registration by users. Upon registration, an account will be created for the user (User Account). Users who sign up on the website are required to confirm their registration by clicking on the activation link sent to their email. The types of personal information that we collect from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:

• b) User Generated ContentThere may be opportunities for you to provide information to be published or displayed in on public areas of our website or transmitted to other users of the website or third parties (collectively “content”). Such Content that you upload and share or store in your account, such as annotations, comments, contributions and replies are posted on our website or may be indexed by search engines and might not be able to be removed. Additionally, we cannot control the actions of other users of the website with whom you choose to share your contents. Therefore, we cannot and do not guarantee that your contents would not be viewed by unauthorized persons. Please be careful when disclosing personal information in these public areas.

  • Contact details, such as your name, email address, postal address, phone number and social media handle;

  • Account login credentials, such as usernames and passwords, password hints and similar security information;

  • Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, gender and photo;

  c) Non personal informationData that you provide to us as part of interacting with the Service, (such as your favorites and search queries); Communications preferences, (such as your preferred language and/or the frequency); type and format of the alerts you sign up to receive. We automatically track and collect certain non-personal information such as Website navigation data, Internet Protocol (“IP”) addresses, mark address, timestamps, network ID and URLs etc. We use this information to do internal research on our users’ demographics, interest and behavior to better understand, protect and serve you and our Learning community. 

  • d) Correspondence informationInformation that you communicate to us, such as questions or information you send to customer support; personal correspondence such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our website, we may store such information on our servers.

    • e) Payment InformationTo protect you against fraud, unauthorized transaction such as (money laundering), claims and other liabilities, we only collect an identification number and other details which enables us to match each user to the payment he makes. We do not have access to the payment information that you provide to our third-party payment Service Provider and this information is subject to the privacy policy of the third-party Payment Service Provider.For more information on what our third-party payment service provider collects and how it uses this information, see their privacy policy.

      • ii) Data from other sourcesWe also may obtain contact details and other information about you from third parties, including:

        a) Social networks that you grant permission to the Service to access your data on one or more networks;

        b) Service providers that help us determine a location in order to customize certain products to your location; and/or

        c) Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold and to support the Service.

        
        

        
        

        iii) Information you provide to us In the course of your use of our services, we will obtain and store certain information from you, such as

        a) Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data;

        b) Usage data, such as the features you used, the settings you selected, URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service;

        c) For educational Services, the course modules and test questions you view, answer or complete; and/or

        
        

        
        

        USE OF INFORMATION

        
        

        
        

        A. LEGAL BASIS Our legal basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect and use it. We will normally collect personal information from you were;

        i) We need the personal information to perform a contract with you (for example to provide our services to you).

        ii) The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (for example our direct marketing activities in accordance with your preferences).

        iii) we have your consent to do so (for example, for you to participate in specific surveys and focus groups 

        iv) to protect your vital interests or those of another person (for example to prevent payment fraud or confirm your identity.

        
        

        
        

        
        

        
        

        
        

        
        

        B. HOW WE USE YOUR INFORMATION We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the Service, we use your information to:

        • Provide, activate and manage your access to and use of the Service;

        • Process and fulfill a request, order, download, subscription or other transaction

        • Respond to your requests, inquiries, comments or concerns;

        • Issue payments and statements, such as commissions;

        • Enhance and improve the Service, such as add new content and features;

        • Notify you about changes, updates and other information related to the Service;

        • Deliver targeted advertisements, promotional messages, and other information related to the Service and to your interests and geography;

        • Provide technical, product and other support and help to keep the Service working, safe and secure; and/or

        • Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations, such as to determine the effectiveness of our promotional campaigns, evaluate our business performance, or in other ways pursuant to an agreement. 

        • Comply with our legal obligations, resolve disputes, troubleshoot problems, help promote safe matching, collect fees owed, detect and protect us against error, fraud and other criminal activity; enforce our T&Cs and as otherwise described to you at the time of collection. 

        DISCLOSURE OF INFORMATION

        We will disclose your information if we believe in good faith that such disclosure is necessary to:

        
        

        • Meet any applicable law, regulation, legal process or other legal obligation;

        • Detect, investigate and help prevent security, fraud or technical issues; and/or

        • Protect the rights, property or safety of ZACRAC LEARNING, our users, employees or others;

        • As part of a corporate transaction, such as a transfer of a journal or other assets to or an acquisition by or merger with another company, control changes, reorganization or liquidation of the Company. All actions will naturally be completed in compliance with applicable laws of personal data and privacy.

        DATA SECURITY

        We use reasonable precautions to safeguard your personal information against loss, theft, unauthorised access, misuse, disclosure, alteration, modification and destruction through the use of appropriate administrative, logical, physical and managerial measures. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Indicatively:

        
        

        i) We have organizational policy for handling personal data (and other sensitive or confidential data). All our employees, independent contractors and agents have executed non-disclosure agreements, which provide explicit confidentiality protections. Any employee, independent contractor or agent who violates such privacy and/or security policies is subject to possible termination and civil and/or criminal prosecution.

        ii) We do not make any of your Information available to third parties for their marketing purposes. We request only the information that we need to operate our Services and improve our Website’s user experience. Our software runs on individual servers and no data given or collected is shared with other social media platforms. However, if we share your Information with third parties, we will notify you. Please note that no transmission over the internet can guarantee confidentiality and non-disclosure, and as such, you transmit at your own risk

        iii) We use robust security measures such as protecting systems from hackers, setting up firewalls, protection of emailing systems, employing data encryption technologies to protect data from unauthorized access, maintain data accuracy and help ensure the appropriate use of data. When the Services are accessed using the internet, Secure Socket Layer (SSL) technology protects your Information, using both server authentication and data encryption. These technologies help ensure that your Information is safe, secure, and only available to you and to whom you have granted access

        iv) We do not tolerate Spam. To report any ZACRAC LEARNING Learning related spam, please contact us at support@ZACRAC LEARNINGlearning.com. You may not use our communication tools to send spam or otherwise send content that would violate our T&C. We may check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content of the Website, but we will not permanently store messages sent through these tools.

        v) We do our utmost to secure communications and data storage in order to protect confidentiality of your Information against loss and interception by third parties. 

        However, it is important to know that there is no zero-risk against loss or interception by others of your Information. You are responsible for maintaining the security and confidentiality of your Account’s username and password. 

        DATA STORAGE/RETENTION

        
        

        We save your Information in our database in order to improve our Website’s and user experience and in accordance with our T&C. We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements or for as long as is permitted by applicable law. If you wish that your Information be permanently deleted from our database when you stop using our Services, please notify us at support@ZACRAC LEARNINGlearning.com.

        DATA TRANSFER

        
        

        ZACRAC LEARNING is a Nigerian based company. If you are located outside Nigeria and choose to provide information to us, ZACRAC LEARNING transfers your Information to our servers in Nigeria. Nigeria may not have the same data protection laws as the country in which you initially provided the Information. When we transfer your Information to Nigeria, we will protect it as described in this Privacy Policy. By visiting our Website or providing us with your Information, you fully understand and unambiguously consent to this transfer, processing and storage of your Information in Nigeria.

        INFORMATION AND RIGHTS

        
        

        Once you have provided your Personal Data, you have several rights, which you can in principle exercise free of charge, subject to statutory exceptions. These rights may be limited, for example if fulfilling your request would reveal Personal Data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. To exercise any of your rights, you can file a request here: privacy@ZACRAC LEARNINGlearning.com. 

        i) RIGHT TO WITHDRAW CONSENT Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time you choose and at your own initiative by logging into your account on our website (if you have one) or by contacting us at privacy@ZACRAC LEARNINGlearning.com. The withdrawal of your consent will not affect the lawfulness of the collection and processing of your data based on your consent up until the moment where you withdraw your consent.

        ii) RIGHT TO ACCESS AND RECTIFY YOUR DATA The Service may allow registered users to access, review, and rectify their Personal Data. You may be entitled to ask us for a copy of your information, to review or correct it. Keeping such information up to date is solely the responsibility of the user. If you wish to rectify any information like your name, email address, passwords and/or any other preferences, you can easily do so by logging into your account on our website (if you have one) or by contacting us here privacy@ZACRAC LEARNINGlearning.com. You may also request a copy of the Personal Data processed as described in this Privacy Policy. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity. 

        iii) RIGHT TO ERASURE You have the right to erasure of your Personal Data processed by us as described in this Privacy Policy where it is no longer needed for the purposes for which the Personal Data was initially collected or processed or in the event you have withdrawn your consent or objected to processing as described in this Privacy Policy and no other legal ground for processing applies. Should you wish to have your Personal Data erased, please file a request here privacy@ZACRAC LEARNINGlearning.com

        iv) RIGHT TO RESTRICTION OF/OBJECTION TO PROCESSING Under certain circumstances, you may ask us to restrict the processing of your Personal Data. This is for example the case when you contest the accuracy of your Personal Data. In such event, we will restrict the processing until we can verify the accuracy of your data. Should you wish to have your Personal Data restricted, please file a request here privacy@ZACRAC LEARNINGlearning.comYou may also object to the processing of your Personal Data, including where your Personal Data is processed for direct marketing purposes. If you no longer want to receive certain communications from us via email, simply click the unsubscription link in any of our emails.

        v) RIGHT TO DATA PORTABILITY Where you have provided your data directly to us and where the processing is carried out by automated means and based on your consent or the performance of a contract between you and us, you have the right to request portability of your Personal Data and to receive the Personal Data processed about you in a structured, commonly used and machine-readable format.

        OTHER WEBSITES

        
        

        ZACRAC LEARNING’s website may contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully before accessing the platforms. 

        ELIGIBILITY

        
        

        We do not knowingly collect or solicit data from persons that are not eligible by age. In the event we learn that we have collected personal data from anyone under the age of 18 without verification of parental consent, steps will be taken to promptly remove that information. If you believe that we have or may have information from or about a child under 18 years of age, please contact us at privacy@ZACRAC LEARNINGlearning.com

        REPORT OF BREACH

        
        

        Where there is a breach or suspected breach of privacy, you can contact us here: privacy@ZACRAC LEARNINGlearning.com. When we receive a formal written complaint, we respond by contacting the person who made the complaint. Upon such a request, we shall immediately block access to the account and rectify same. We also work with the appropriate regulatory authorities to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly. Where we do not take action on the request, we shall inform you without delay and at the latest within one month of receipt of the request of the reasons for not taking action and on the possibility of lodging a complaint with a supervisory authority.

        CHANGES TO THIS POLICY

        
        

        We reserve the right to modify and update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means. 

        GOVERNING LAW

        
        

        The validity and interpretation of this privacy policy shall be governed by and construed solely and exclusively by the Laws of the Federation of Nigeria without reference to its choice or conflict of law principles. 

        CONTACT

        
        

        If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact ZACRAC LEARNING Data Protection Officer via the [email protected] or via post.